Contests and sweepstakes have emerged as powerful tools for engaging consumers, boosting brand awareness, and driving customer loyalty. Despite often being used interchangeably, these two promotional strategies possess distinct characteristics and support different marketing objectives.
Marketers must carefully weigh numerous factors, including target demographics, campaign goals, and legal considerations, to effectively integrate these promotional tactics into their broader marketing strategy. This article examines the differences between contests and sweepstakes, exploring their benefits, challenges, and best practices for successful implementation.
Let’s start with definitions.
First off, Contests and Sweepstakes fit under the broader category of Sales Promotions. These promotions include things like Gift With Purchase (GWP), Instant Win, BOGO (Buy one, get one), Coupons, Rebates and more. Today, we’ll cover contests and sweepstakes specifically, as these are popular promotions and are often confused.
A contest is a promotional strategy in which participants compete for a prize by demonstrating a specific skill, creativity, or knowledge. A contest typically requires submitting a photo, video, or an idea, and prize winners are selected by judges or public vote – or valid submissions could count as entries into a sweepstakes (making it a “layered promotion”). Prizes range from cash to products and experiences (like a trip).
Contests engage participants by challenging their skills and creativity, creating a sense of competition and achievement. This fosters deeper interaction with the brand and generates valuable user-generated content that the brand can leverage for marketing purposes.
There are plenty of great examples of contests, including the following:
The 2023 WorldStrides Photo and Video Contest invited student participants of WorldStrides programs from January 1 to July 31, 2023, to submit photos and videos in various categories. Submissions highlighted life-changing moments, friendships, gratitude, viral potential, breathtaking scenes, and more. Each category had a theme, and participants could submit multiple entries. Winners were chosen every two weeks and received a $100 Visa eGift Card. The grand prize winner received a $500 Visa eGift Card.
GoPro challenged its customers to capture footage of their sports activities in the snow using GoPro products and then submit an image or video. Selected winners were featured on GoPro’s social media and could win GoPro gear and cash rewards.
Nestle San Pellegrino was looking to drive brand awareness, create social buzz by encouraging consumers to engage with San Pellegrino on social media. The organization and Snipp developed a social photo contest where consumers who posted a picture of their ‘Table Moment’ with San Pellegrino with a contest hashtag and tagged or followed the Nestle account were entered for a chance to win. There was one grand prize winner (a nice trip!) and a variety of secondary prizes. Learn more about the campaign here.
Contests are great for creating brand awareness and engagement. They'll tend to have lower participation than sweepstakes because of the effort required to participate, but they'll generate more social media buzz and deeper engagement. It's essential to be clear on the rules and guidelines, how the judging is done, and how prizes are awarded.
Sweepstakes are a promotional strategy that awards prizes based on chance. Winners are selected randomly from a pool of submissions, and every submission has an equal chance to win. Participants enter the sweepstakes by completing a simple action, such as filling out a form, subscribing to a newsletter, following a social media account, using a hashtag on social media, or submitting a receipt. Because they are so easy to enter, sweepstakes can go viral, generating huge brand awareness. Prizes can include cash or gift cards, products, or experiences.
Because they don’t require much effort on behalf of the consumer, sweepstakes tend to have high participation rates—55 million participate in sweepstakes yearly. They are much easier to set up and execute, and brands will often conduct them to help build email lists for future marketing campaigns.
A couple of sweepstake examples include:
Residents of the United States over 21 can enter to win $10,000 towards a beach vacation. The sweepstakes is done in partnership with Eddie Bauer and includes beach products from the brand. All that’s required is an email address to enter.
Leveraging their partnership with Williams Racing and the growing popularity of F1 racing in the US, Duracell capitalized on the buzz surrounding the F1 race in Austin in 2023 by creating a Sweepstakes program working with Snipp. Participants uploaded a receipt to a microsite to enter the sweepstakes digitally. A PO box was also provided for mail-in entries without purchase.
While sweepstakes can be an effective tool for quickly expanding a brand's reach and generating excitement among potential customers, they can also be less effective in reaching target consumers because many participate only to win the prize without any major affiliation or loyalty to the brand. Sweepstakes also have less engagement than contests because the consumers don't have to do anything other than provide their contact information – while contests require more effort and, using social media, the submissions themselves (e.g. photo entries) can help the contest spread virally.
Choose a contest if you want to encourage deeper engagement and interactions. Contests require some type of content submission (often user-generated content), which means that participants have to make a concentrated effort to create content to win prizes or to be entered. Because they require effort from the participants, the consumers who participate often have some level of loyalty to the brand. Contests can even help create a community of engaged users genuinely interested in the brand and its products.
It's also interesting that brands that use user-generated content find it one of the best ways to engage customers and prospective customers and build brand awareness. A recent study found that 82% of consumers are more inclined to purchase a brand's products if it incorporates user-generated content into its marketing initiatives. When you design a contest so that the submissions align with the brand's values and messaging, you gain access to user-generated content that supports the brand.
Another important reason to choose a contest over a sweepstakes is what you plan to do with the information about the participants. If you want to create a list of high-quality leads, then run a contest. If you want to learn more about your customers or prospective customers, a contest can provide valuable insights (when done correctly), including information on interests and preferences that can help you tailor future campaigns.
Keep in mind that all contests and sweepstakes require rules and guidelines that make it clear how the contest is conducted from start to finish and what rights a brand has for any user-generated content submitted during the contest. There are also local, federal, and state laws related to contest and sweepstakes that brands must adhere to.
Depending on your goals, you can also gain a lot of value running sweepstakes. Sweepstakes are a great tactic if your goal is to generate brand awareness, build a larger marketing list, or to reach a broader audience than your typical customers. Sweepstakes are much easier for consumers to enter because they require little effort to participate. As a result, sweepstakes can generate a lot of buzz and excitement and attract a much larger number of participants.
For brands looking to acquire new customers, sweepstakes can attract individuals who might have yet to interact with the brand. Offering a desirable prize can entice people to learn more about the brand.
Sweepstakes are also much easier to set up and run than contests, which makes them perfect for running quick marketing campaigns for a short period, such as event- or holiday campaigns or promotions of a new product. They can quickly generate a list of contacts marketers can use for future campaigns.
Sweepstakes are also more straightforward to regulate and manage legally than contests. However, they have their share of legal requirements, including the no-purchase-necessary rule and risk of promotion fraud (more on this later).
Once you've considered the options and decided which promotional strategy you want to run. It's time to make a plan, and we have a list of things you need to consider as you put that plan together. Contests and sweepstakes share many similarities in how they are organized and planned. We'll discuss the process for both and point out any unique areas for each promotion type.
First, it’s important to define your goals and objectives. Why are you conducting the contest or sweepstakes, and what do you want to gain from it? Do you want to generate brand awareness or engagement? Do you want to collect a list of contacts (leads) or user-generated content?
You should also outline how you plan to measure the success of your promotion. What metrics do you want to achieve? The number of submissions or emails is an example of metrics to track.
Who is the audience you want to attract to your promotion? Are you focusing on customers or trying to reach a new target demographic? Detail the target audience as much as possible. This information will help you tailor the promotion to their interests and behaviors.
Set a budget for your promotion. The budget should include costs for prizes, marketing activities (email, social media, advertising, marketing resources), platforms or technologies that help you manage the promotion, and any legal fees.
You must also identify the prizes you will offer in your promotion to motivate consumers to participate. Prizes are similar across contests and promotions—cash rewards, gift certificates, products, and experiences such as trips or tickets to big events are common. The prize you select should be relevant to the audience you want to reach and within your budget.
First, set a timeline for the entire promotion. What is the start and end date? How will participants enter the contest or sweepstakes? When will the judging take place (contest), or an entry be drawn (sweepstakes)? How are winners announced?
Draft clear and detailed rules that cover eligibility, entry methods, deadlines, judging criteria (for contests), winner selection, and prize distribution. Ensure that any details related to compliance with local, state, and federal laws are described and any social media platform rules.
Compliance with all local, state, and federal laws related to conducting contests and sweepstakes is critical. Depending on where you plan to run the promotion, those laws and regulations will differ, so it's essential to familiarize yourself with them (and have a tool and legal team to help).
Be sure to:
Promotion fraud is another important legal consideration. Promotion fraud refers to dishonest activities and tactics individuals or groups use to exploit contests and sweepstakes for personal gain. These can include submitting false entries (using fake emails or names), using bots (to flood the contest with entries), or using proxy servers to disguise IP addresses, making it difficult to enforce geographic restrictions or detect multiple entries from the same individual.
To ensure the fairness of the contest or sweepstakes, it's important to mitigate promotion fraud. There are a few ways you can do this, including using entry validation (e.g., CAPTCHA, photo markers, date and time stamps, requiring email verification), restricting entry based on IP addresses, applying statistical analysis to flag outliers in participation rates, random audits, education, and more.
With the basic planning out of the way, it’s time to think about marketing your contest or sweepstakes. The first thing to do is create a compelling theme for the promotion that aligns with your brand and resonates with the target audience. The theme will guide all your marketing campaign activities.
If you are running a contest, identify the brand values and messages you want the contest entries to consider, and adapt your contest entry rules to indicate that contest entries should consider these messages.
Every promotion needs a website or landing page where you share information on the contest or sweepstakes and provide all the promotion details, including how to enter, prizes to win, and all rules and regulations.
To promote your contest or sweepstakes, there are different channels you can use and relationships you can leverage, including:
Managing a promotion is a lot easier when you have tools to help. We've already mentioned that you need a website or landing page and social media channels. But you also need tools to help you manage the contest or sweepstake itself.
Contest and sweepstakes management software can give you all the tools you need to manage your promotion from start to finish. This software provides tools for setting up the promotion, including all legal and compliance requirements, collecting and verifying entries, supporting multiple submission channels, and offering prize procurement and fulfillment, among other capabilities.
As your contest or sweepstakes is running, monitor performance and look for ways to adjust your marketing activities to gain more attention and capture more entries. When the promotion is completed, analyze its performance against the objectives you identified in the planning process. Some of the metrics you can capture at the end of your promotion include:
For ContestsYou can also request feedback from participants on how they perceived the contest. The data and insights you capture will help you improve your next contest or sweepstakes.
Future trends in contests and sweepstakes have the potential to transform how brands engage with their audiences. Gamification, which incorporates game-like elements to make promotions more engaging and rewarding, is already impacting sweepstakes and driving higher participation and loyalty (Starbucks is a good example of gamification). AR (Augmented Reality) and VR (Virtual Reality) are other techniques that create more immersive and interactive contest experiences, although these may see slower adoption.
Additionally, ethical marketing and sustainability considerations are gaining attention, with brands focusing on transparent practices, eco-friendly prizes, and socially responsible themes to resonate with conscientious consumers.
On the management side, the integration of AI and automation will streamline the management of these promotions, from detecting fraud to personalizing participant experiences, ensuring more efficient and secure campaigns.
Contests and sweepstakes are effective marketing tools for engaging consumers, boosting brand awareness, and fostering customer loyalty, but they serve different purposes. Contests require participants to demonstrate skill or creativity, leading to deep engagement and valuable user-generated content. Sweepstakes rely on chance, attracting a broader audience with minimal participant effort, making them ideal for quickly expanding brand reach.
We explored the distinctions between the two types of promotions and the benefits, challenges, and best practices for effectively implementing each. We hope this guide has given you the information you need to proceed with your next promotion.
To learn how Snipp, can help your company with contests, sweepstakes or other types of promotions, contact us here for a short consultation.